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Cancelling a server: what happens to your data

End of term or immediate cancellation, secure erasure, refunds and IP addresses.

3 min readReviewed 25 September 2026

About this guideGuide

Reading time
3 minutes
Written for
The client area and your wallet
Last reviewed
25 September 2026

How to cancel

From the client area or by ticket. By default the server runs until the end of the period already paid and is simply not renewed. You can also ask for immediate termination.

Your data

Back up everything first: when the service ends, the drives are securely erased — NVMe drives with their secure-erase command, hard drives by overwriting and verifying — before the machine is reused. We keep no copy.

Refunds and IPs

Unused months of a quarterly or annual term can be refunded under the refund policy. IP addresses return to our pool and are not reassigned to anyone else for at least 30 days.